Error code 0x80070057 - "Parameter is incorrect"

If you are trying to transfer an audiobook or a video on a Windows computer, and get an error message that says "0x80070057: The parameter is incorrect," here's what to do. (These instructions are provided by OverDrive support.)

Visit this page to use Microsoft's DRM Reset Tool. Please make sure to follow each step carefully.

After you have followed the instructions for the DRM Reset Tool, please try to download your title again. Log in to your Library2Go account and click on My Checkouts. There you will find a Download button next to the titles you have checked out.