Error message - "The version of this file is not compatible with the version of Windows you're running..."

If you get this error message when downloading an audiobook on your Windows computer, here's what to do.

The full error message:

"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

Follow these instructions provided by OverDrive Support to correct this issue.