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Contact Us - What can we help you with?

Account questions?

Forgot PIN (password)? The default PIN is the last four numbers of the phone number you gave when you registered for your library card. If the email address you have connected to your library card is correct, you can reset your PIN.

Want to renew?

For all other library account questions, please contact your library.

Local library questions?

WCCLS is a cooperative of independently-operated member libraries. Please contact your library if you have questions specific to your local library.

E-books questions?

Check out our FAQs or ask a question and an e-books troubleshooter will get back to you.

Cultural Pass questions?

Read through our FAQs

Research questions?

Chat online with an Oregon librarian during the day (hours), or a librarian from around the world 24/7, through Answerland. (Privacy info)

Website questions?

Contact the webmaster