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FAQs about Accessing lynda.com Online

Using lynda.com at WCCLS

Normally, using the great online training resources at lynda.com requires a paid subscription, but as a WCCLS cardholder you can access lynda.com for free!

Can I use the lynda.com mobile apps?

Once you have created a lynda.com account after logging in with your library card, you can download and use the Lynda app on a mobile device. Please note that WCCLS cannot guarantee the reliability of and does not provide troubleshooting for the Lynda app. WCCLS does not guarantee the reliability of third-party apps. 

Access to lynda.com

How do I access lynda.com through WCCLS’ subscription?

The first time you use lynda.com as a WCCLS card holder, visit wccls.org/lynda, where you will first log in with your WCCLS library card number and PIN. (Not sure what your PIN is?) Then, you will be prompted to create a lynda.com account using your email address and a password you choose. Your lynda.com account lets you manage your course history, playlists, bookmarks, and Certificates of Completion.

Once you have initially accessed lynda.com via the wccls.org website and created your lynda.com account, you can then go directly to https://www.lynda.com/ to access your account and all the course features. When logging into the lynda.com website directly, you will have the access provided by your WCCLS account plus fully functional features like Notebook and Playlists.

Disclaimer
Lynda.com’s authentication check runs every 30 days. This means that you may have to periodically log in to lynda.com via the wccls.org website to update your subscription status. Bookmark wccls.org/lynda and keep it handy for this.

Account questions

Can I change my lynda.com account password?

According to lynda.com, you cannot change your lynda.com password on your own. Please reach out to LinkedIn Learning customer support team for help with resetting your lynda.com password.

I currently subscribe to lynda.com as an individual paid user. How can I switch to using WCCLS’ free access instead?

Lynda.com places some restrictions on people switching from individual paid accounts to free access through the library. If you have a paid individual account, your lynda.com training history, certificates of completion, etc. on your paid account will not transfer to your free account through WCCLS. Starting a free lynda.com account via WCCLS means you are starting with a blank slate.

Technical questions

I can’t use the Notebook or Playlists in my lynda.com account

We’ve learned that there are two lynda.com features that may not work as expected when accessing lynda.com via the Research pages of wccls.org.

These two features are:

  1. Adding notes to the Notebook
  2. Adding courses or individual videos to a playlist

When accessing lynda.com via the wccls.org website at a location outside the library (your home, a coffee shop wifi, etc.), the Notebook and Playlist features do not function.

Workaround

Once you have initially accessed lynda.com via the wccls.org website and created your lynda.com account, you can then go directly to https://www.lynda.com/ to access your account and all the course features. You can then always log directly into the lynda.com website directly, and you will have the access provided by your WCCLS account plus fully functional features like Notebook and Playlists.

Disclaimer

Lynda.com’s authentication check runs every 30 days. This means that you may have to periodically log in to lynda.com via the wccls.org website to update your subscription status. Bookmark wccls.org/lynda and keep it handy for this.

More help

I’m having other technical trouble with lynda.com. Where can I get troubleshooting tips?

If you have issues with audio or video content playback on lynda.com, check out these troubleshooting tips. For further lynda.com troubleshooting tips, check out their support FAQs.

I have more questions. How do I get help?

Please contact WCCLS patron support for assistance.